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FAQs
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Frequently Asked Questions
You’ll need a valid driver’s licence (Australian or international), a passport or ID, and a credit/debit card for the security deposit.
Yes. We provide on-time delivery and pickup at Melbourne Airport (Tullamarine). Just select the airport option when booking.
Our fleet includes BMW, Audi, Mercedes-Benz and other luxury sedans, SUVs and convertibles — all professionally maintained and detailed.
Yes. The minimum age is 23 years for most vehicles. Some high-end models may require renters to be 25+.
Absolutely. All vehicles come with standard insurance, and you can upgrade to excess reduction or full coverage for extra peace of mind.
Yes, we provide optional professional chauffeur services for events, business travel and VIP transfers across Melbourne.
Yes! We offer doorstep delivery anywhere in Melbourne, including CBD, suburbs, hotels and corporate locations.
We accept major credit and debit cards, online payments, business invoices and secure digital payment options.
Yes. If you wish to keep the car longer, simply contact our concierge team and we’ll extend your booking based on availability.
No problem. For airport bookings, we track your flight and adjust the delivery time at no extra cost.
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